What We Do

Automation & Control Service Offerings

 

The Smith & Long Integrated Automation & Control Systems Team has many “levers” which are available to be utilized on any proposed automation project…be it a retrofit upgrade or new from the ground up. It starts with a collaborative meeting with all stakeholders to assess what the client needs…plain and simple. We need to fully understand what is driving the project need and then our team can go into action and produce a concise proposal to meet that need.

Given our experience we will in many cases be able to provide options for consideration to deliver additional feature-rich enhancements…that will often cost marginally more if performed as part of the overall automation project. However, we never lose sight of the original required mandate, not unlike the proverbial cartoon that shows what the client wanted was a simple tire swing and in the end through all the various stages of sales, design, marketing, safety, etc., he potentially ended up with something so beyond what they wanted or needed…or just a rope laying on the ground tied to the tree.

Safety Systems

 

Whether you have new equipment arriving onto your production floor, you have older legacy equipment that has become suspect and needs a review, or an equipment safety issue has become apparent, the professional services of the Smith & Long Integrated Automation & Control Systems Team can work closely with you to review and develop a corrective plan for implementation.

The End Goal: Achieve the balance of operational needs…not as an accommodation of safety and unnecessary risks, but instead design and incorporate innovative safety solutions that do not compromise safety while at the same time enabling the production equipment to do what it was intended to do: Produce.

Custom Control Panels

 

Regardless of what type of client or type of control panel we are required to produce, the process is the same resulting in non-compromising quality…from start to finish. It does not matter if a fully designed and specified control panel plan has already been developed…or a client is working from a “napkin concept sketch” whereby we can provide a completely innovative design and fabrication solution.

The Smith & Long Integrated Automation & Control Systems Team offer a full suite of custom control panel services such as:

  • Engineering & Design

  • Regulatory Safety Approvals Compliance

  • Equipment & Materials Specifying & Procurement

  • Control Panel Fabrication

  • Systems Programming & Documentation

  • Factory Acceptance Testing (FAT)

  • Operation & Maintenance Manuals

  • Installation At Site

  • Commissioning Services

  • Site Acceptance Testing (SAT)

Some clients have some of these aspects already covered with existing internal resources in which case we can approach it together as a collaborative team.

24/7 Emergency Service for Automation & Control Systems

 

Complementing our Integrated Automation & Controls System engineering and installation services is our 24/7 Emergency Service whereby our clients have come to totally depend on the availability of our responsive, personal, live answer system. They also have the confidence that if the issue cannot be quickly resolved over the phone, they know that help is on the way promptly…regardless of the time, day, or location.

An emergency response call may have a relatively simple resolution, or by contrast, it could require a distribution infrastructure emergency cutover inclusive of rebuilt and or new switchgear. Whatever the case, you can be fully confident in our technical service personnel to provide the appropriate remedy in the timeliest and most cost-effective way.